Terms and Conditions for Coastal Exotics Inc
Standard Terms and Conditions on our family of websites shall manage your use of each website, business accessible at coastalsilkworms.com climist.com mad4rads.com or any Coastal Exotics Inc location.
These Terms will be applied fully and affect to your use of this Website. By using this website, you agreed to accept all terms and conditions written in here. You must not use this website if you disagree with any of these Website Standard Terms and Conditions.
Minors or people below 18 years old are not allowed to use this Website.
Intellectual Property Rights
Other than the content you own, under these Terms, Coastal Exotics Inc and/or its licensors own all the intellectual property rights and materials contained in this Website. You are granted one limited personal license only for purposes of viewing the material contained on this website. This license dose not extend past the original purchaser, may not be used for commercial purposes, and may not be altered in any manner for commercial use or resale. Includes trademarked names , copyrighted artwork, product label designs, cooking instructions, care instructions, any and all verbal or written communications.
You are specifically restricted from all of the following:
- publishing any website material in any other media;
- selling, sublicensing and/or otherwise commercializing any website material;
- publicly performing and/or showing any website material;
- using this website in any way that is or may be damaging to this website;
- using this website in any way that impacts user access to this website;
- using this website contrary to applicable laws and regulations, or in any way may cause harm to the website, or to any person or business entity;
- engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this website;
- using this website to engage in any advertising or marketing.
Certain areas of this website are restricted from being access by you and Coastal Exotics, Inc. may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this website are confidential and you must maintain confidentiality as well.
In these Website Standard Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this website. By displaying Your Content, you grant Coastal Exotics Inc a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. Coastal Exotics, Inc. reserves the right to remove any of Your Content from this website at any time without notice.
This website is provided "as is," with all faults, and Coastal Exotics, Inc. express no representations or warranties, of any kind related to this Website or the materials contained on this website. Also, nothing contained on this website shall be interpreted as advising you.
Limitation of liability
In no event shall Coastal Exotics Inc , nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Coastal Exotics Inc , including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
You hereby indemnify to the fullest extent Coastal Exotics Inc from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
Coastal Exotics Inc is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
Coastal Exotics Inc is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
These Terms constitute the entire agreement between Coastal Exotics Inc and you in relation to your use of this website, and supersede all prior agreements and understandings.
Governing Law & Jurisdiction
These terms will be governed by and interpreted in accordance with the laws of the State of Florida, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Florida for the resolution of any disputes.
Covid Pandemic Shipping
All live arrival guarantees are paused during times of national disasters, shutdown/closures, riots, any shipping companies not able to honor their guaranteed delivery services USPS/UPS/FedEx. We will continue to ship orders the best way possible to avoid delays however buyer assumes all risk for lost/missed delivery/DOA. Any delay in delivery due to shipping companies error will not be honored and any DOA as a result will not be replaced/refunded/credited. By placing your order - confirms you are in agreement of our terms and will not hold us responsible. Such exclusions to our guarantee terms will remain in affect until normal shipping operations resume. This is assumed at which time shipping companies once again honor their delivery dates/times and offer refunds for service failures. NO exceptions of any kind for any reason during this special exclusion period.
Live Arrival Guarantee Terms
We guarantee all live worm orders to arrive alive as long as there is someone home to accept the package at the ship to address when shipped with FedEx Express services only. We do not guarantee Priority Mail shipments. FedEx ground /home delivery/UPS Ground outside of a 2 day delivery time frame from our shipping location is NOT covered under any guarantee of live arrival what so ever and is shipped at your risk. In conjunction, your temps must be within our live arrival guarantee, 30-90F. If your temps are above or below these temps we can only guarantee live arrival if your package is sent FedEx overnight with heat/cold packs held at location for pick up. In the rare event you have a problem with your order you must contact us via email within 24hrs of your order being delivered. We make every effort to insure live arrival, we will not cover packages that sit out in the sun. If by chance you receive a DOA shipment we will replace the live material free of charge 1 time with your next order, no refunds will be issued for any reason no exceptions. We continue providing the best silkworms around, and hope you don't ever have an issue!
We do not offer any guarantee on orders shipped Priority Mail the week before Christmas through the week after New Years. There will be major delays with the US postal service during this time, if you select this shipping we offer NO guarantee on the order what so ever. Please use FedEx express services for a guarantee of live arrival on your order during this time frame.
We offer no guarantee for worms fed on mulberry leaves or any other brand of food, because we have no control over the source or any way of knowing if the leaves are insecticide free or not or the quality of food. We can only offer our guarantee to silkworms fed on our mulberry food, as we know this food source is clean and free of insecticide. You may want to test your leaf source on a few worms before you feed them to your entire order for 24 hrs (per tree if using multiple trees).
Our shipping rates are calculated on the weight and postal code we'll be shipping to. Our shopping cart will automatically calculate the different shipping options for you. Just add the items you wish to purchase to your cart; click view cart- enter you city, state, zip and rates and tax will be estimated. We ship business days only, Monday - Wednesday. See shipping for more info on what shipping options are available. It is understood that you the customer will provide your valid and correct shipping address at time of order. We will not be responsible for typos in this information. As a result, at our deaccession any shipment undeliverable from such error will be the customers full responsibility. This includes address correction fees, return to sender fees, and reshipment with corrected address. Such fees are those incurred to us by UPS/FedEx/USPS.
All auction items are sold at winning bid price. Customer is responsible for shipping costs of any auction item. Shipping is NOT included in price unless auction states free shipping.
All on-line prices are for on-line orders only, phone/catalog order prices may vary. Coupons and specials are available only to on-line orders unless otherwise noted.
We accept all major credit cards (Visa, Master Card, Discover, American Express), checks, and money orders. Phone orders accepted 7 days a week from 10am-5pm EST.